Why PrivateDoc
A higher standard of online healthcare
While many online pharmacies are designed simply to dispense medication as quickly as possible, PrivateDoc is built differently. We operate as a comprehensive online clinic, providing safe, personalised, and fully regulated healthcare from the comfort of your home.
Here is what sets PrivateDoc apart from standard online dispensaries:
1. Regulated excellence and certified pharmacy partners
Your safety is our absolute priority. PrivateDoc is a UK-based online clinic fully regulated by the Care Quality Commission (CQC), proudly holding an overall rating of “Good”. This means our patient safety protocols and overall quality of care are rigorously inspected and held to the highest standards.
Furthermore, you can have complete confidence in your medication, as all treatments are supplied exclusively by our trusted pharmacy partner, registered with the General Pharmaceutical Council (GPhC).
2. A clinical team you can trust
We do not just ship pills; we provide comprehensive medical care. Every treatment plan begins with a confidential medical assessment reviewed by our highly qualified clinical team. Prescriptions are only ever issued by GMC-registered doctors, Advanced Nurse Practitioners (ANPs), or prescribing pharmacists.
If our clinicians need more information, they will proactively arrange a call or virtual consultation to ensure your treatment is perfectly suited to your medical profile. Meet our clinical team.
3. Dedicated aftercare and 1-to-1 support
Your journey with us does not end when your medication arrives in its discreet packaging. Through our secure patient portal, you receive ongoing support. You can manage your progress, access exclusive video resources created by our clinical team, and easily book one-to-one follow-up appointments with a clinician whenever you need guidance.
Learn more about how our service works.
4. The first-of-its-kind patient app
We have redefined digital healthcare with the PrivateDoc Patient App. Instead of just a transactional storefront, our app offers patients a fully interactive digital treatment plan. You can track your health journey, manage your prescriptions, and connect with our clinic directly from your smartphone.
5. Fair, risk-free prescribing
You should never have to pay for a treatment that is not right for you. While we take payment details upfront to guarantee fast, same-day dispatch for orders approved before 2pm, no payment is actually taken unless a prescription is clinically approved. If our medical team determines a treatment is not suitable for you, you will not be charged a penny.
