Authored on 24 April 2025 by Dr R Karunadasa,
Medically reviewed 24 April 2025 by Adeel Arshad.
Next review due: 31 December 2026
Weight verification: how it works
Explore weight loss treatments when you are ready.
Why do I need to verify my weight?
Your safety is our top priority. Verifying your weight helps us make sure any treatment we prescribe is safe and appropriate for you.
As an online provider, we don't have access to your NHS records or the ability to carry out in-person checks. With more people seeking weight loss support, we have a responsibility to ensure medication is prescribed safely.
How do I verify my weight?
You can verify your weight in one of two ways. You do not need to upload photos and have a video consultation; choose whichever option works best for you.
Option 1: Upload three photos
- A photo of yourself standing on scales, showing the weight reading clearly.
- A front-facing full-body photo (wearing fitted clothing) in front of a door.
- A side-profile full-body photo to help assess weight distribution.
Option 2: Short video consultation
A quick chat with one of our clinicians helps us confirm your details and ensure you get the right treatment and support.
If you have any difficulties with this process, let us know. We are always here to help.
What happens if I don't verify my weight?
We won't be able to process your order. Weight verification is essential for safe prescribing, making sure your treatment and dosage are right for you.
How often do I need to verify my weight?
Before starting a new weight loss treatment and at key points throughout your journey, or whenever clinically necessary.
How do I upload my weight verification?
Simply log into your PrivateDoc account and upload your photos under the Weight Verification section.
What if my weight changes significantly?
Let us know as soon as possible. A significant change in weight may affect your treatment plan, and we may need to adjust your medication accordingly.
How will I know if my verification has been accepted?
You'll receive a confirmation email once we've reviewed and approved your submission. If there's an issue, we'll reach out to help resolve it.
What if my verification is declined?
We understand that everyone's situation is different. If your verification is declined, we're happy to review the decision and consider any new information.
What type of scales should I use?
Any standard or smart scale that provides an accurate reading is fine. If you're using traditional scales, just make sure the weight display is clearly visible in your photo.
Can I submit a weight verification from my GP?
Yes, you can upload a recent GP letter or equivalent. Just be aware that your GP may charge a fee for this.
Is my weight data secure?
Absolutely. Your data is stored securely and used only for medical assessment, in full compliance with GDPR regulations.
Weight loss treatments
Ready to see options and check eligibility? Return to our weight loss hub or start a consultation.
Clinical authorship and medical review
This treatment information is written by a registered clinician and medically reviewed by a registered clinician or pharmacist. Follow the links below for professional profiles.
Written by: Dr R Karunadasa
Authored on: 24 April 2025
Medically reviewed by: Adeel Arshad
Medically reviewed on: 24 April 2025
Next review due: 31 December 2026
Clinical standards
Our clinical content is based on primary medical sources including the NHS and the Electronic Medicines Compendium (SmPC). Learn more in our guide to about our medical content and our editorial standards.