About Us - The PrivateDoc Process

PrivateDoc is a safe and secure way to receive an online consultation with a doctor for a number of different conditions.

1 Online Consultation

Before you can receive any treatment for a condition, you must complete a free online consultation. The consultation is tailored to your specific condition and will take a few minutes to complete. You must answer the questions in the consultation honestly. During the consultation, you can choose your preferred medication or let our doctors choose for you.

If you do choose medication we will ask for your payment details so we can dispatch the treatment as soon as possible following a consultation resulting in a prescription.

2 Doctors Review

Your consultation will be reviewed by our GMC registered doctors. If you already specified a preferred medication, and the doctor agrees that it is suitable, it will be picked and dispatched automatically. If the doctor chooses the medication for you, you be given the option to place an order based on their recommendation.

If our doctors do not approve your consultation, you will not be charged and the process will end here.

3 Pharmacy, Payment and Delivery

Prescription based orders received before 1pm will be shipped the same day and you will be provided with a parcel tracking number. More delivery information

Omnicare Pharmacy Limited
23-25 West Main Street
Uphall
BROXBURN
EH52 5DN

Registered Premises: 1107567

Superintendent Pharmacist
Christopher James Freeland - GPhC Registration number 2051750

The Team

Paul Marshall

Managaing Director

Dara O’Malley

Omnicare Managing Director

Paul Callaghan

Commercial Director

Paul Hayman

Chief Technology Officer

Naomi Cassidy

Customer Services Manager