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Dr Ruchira Karunadasa
Authored on by Dr Ruch Karunadasa,Medically reviewed by Dara O'Malley.Next review due:

Where to Find Finacea Gel in the UK: Uses, Availability and Alternatives

Finacea 15% gel is a prescription-only azelaic acid treatment used for mild to moderate acne on the face and for papulopustular rosacea. If a pharmacy has told you it cannot supply your usual gel, or you are not sure how to get it, this guide explains where to find it in the UK, what it is licensed for, how to apply it, and which alternatives your prescriber might consider.

The short answer: Finacea is a prescription-only medicine, so it cannot be bought over the counter. You can get it on an NHS or private prescription from a GP or another prescriber, dispensed by a registered UK pharmacy. If one pharmacy cannot supply it, ask another, and ask your prescriber about alternatives. If the gel was working for you, do not simply stop without speaking to a clinician.

PrivateDoc can prescribe Finacea 15% gel after an online consultation if a prescriber decides it is suitable for you. Current pack prices are shown on our Finacea page.

Key takeaways: Finacea gel in the UK

  • Prescription only: Finacea 15% gel is a prescription-only medicine. It contains 15% azelaic acid.
  • What it is licensed for: According to the product information (SmPC), it is for mild to moderate papular-pustular acne of the face (from age 12) and for papulopustular rosacea (in adults).
  • How it is used: It is applied to the affected skin twice a day, morning and evening. About 2.5 cm (0.5 g) of gel is enough for the whole face.
  • Pregnancy and breastfeeding: The product information advises caution. Speak to a prescriber before using it.
  • If supply is a problem: Ask another pharmacy and talk to your prescriber. Several other prescription treatments can be used for rosacea and acne.

What is Finacea gel and what is it used for?

Finacea is a water-based gel containing 15% azelaic acid. Azelaic acid is a naturally occurring acid with anti-inflammatory and antibacterial properties, and it also helps to keep the openings of hair follicles from becoming blocked. According to the UK product information, Finacea is licensed for two conditions.

1. Papulopustular rosacea

Papulopustular rosacea causes persistent facial redness together with inflamed red bumps (papules) and pus-filled spots (pustules), usually on the cheeks, nose, forehead and chin. Finacea is licensed for the topical treatment of this type of rosacea in adults. Alongside any medicine, the NHS advises wearing a high SPF sunscreen of at least SPF 30 every day, avoiding known triggers and using gentle skincare products. See our guide to rosacea treatment.

2. Mild to moderate acne on the face

Finacea is also licensed for the relief of mild to moderate papular-pustular acne of the face, including in adolescents from the age of 12. Azelaic acid helps by reducing inflammation and bacteria on the skin and by helping to stop pores from becoming blocked. Read more about acne treatments and online prescription skincare for adult acne.

Marks left after spots

Azelaic acid is also used to help fade the dark marks that can remain after inflamed spots heal (post-inflammatory hyperpigmentation). This is a secondary benefit and not a licensed indication for Finacea.

Where can you get Finacea gel in the UK?

Because Finacea is a prescription-only medicine, a prescriber has to decide it is appropriate before a pharmacy can supply it. There are two main routes:

  • NHS prescription: Your GP or another NHS prescriber can issue a prescription, which a community pharmacy dispenses. NHS prescription charges may apply in England.
  • Private prescription: You can be assessed by a private GP or an online clinic. A UK-registered prescriber reviews your answers, and if Finacea is suitable the prescription is dispensed by a registered UK pharmacy and delivered to you.

Only get prescription medicines from a registered UK pharmacy and a prescriber who has assessed you. Avoid websites or sellers that offer prescription-only medicines without any consultation.

What if your pharmacy cannot supply Finacea?

Supplies of azelaic acid products have been intermittent in the past, and availability can change from week to week. For example, an NHS Scotland Medicine Supply Alert Notice from October 2023 reported that Skinoren 20% cream was out of stock, while Finacea 15% gel remained available but could not support extra demand. It advised prescribers to consider alternative topical treatments where patients could not get enough. That notice is historical, so check with your pharmacy for the current position.

If you cannot get your usual gel:

  • Ask another pharmacy: Stock varies between pharmacies, and a pharmacist can check with their wholesaler.
  • Do not stop suddenly without advice: If the gel was keeping your skin under control, tell your prescriber so they can help you avoid a gap in treatment.
  • Ask about alternatives: Your prescriber can recommend another treatment that suits your skin, medical history and any pregnancy or breastfeeding plans.
  • Do not swap strengths yourself: Azelaic acid products differ in strength, formulation and licensed use, so only change on a prescriber's advice.

How does Finacea compare with other treatments?

Several prescription creams and gels are used for rosacea and acne. Which one suits you depends on your condition, how your skin reacts and your medical history. No single option is best for everyone, and a prescriber should make the choice.

Treatment (active ingredient) Mainly used for How it differs from Finacea
Finacea gel
Azelaic acid 15%
Papulopustular rosacea (adults) and mild to moderate facial acne Water-based gel applied twice a day
Skinoren cream
Azelaic acid 20%
Acne vulgaris Higher strength in a cream base. Licensed for acne rather than rosacea
Soolantra cream
Ivermectin 10 mg/g
Papulopustular rosacea Different active ingredient, applied once a day
Rozex gel and cream
Metronidazole 0.75%
Rosacea Topical antibiotic often used for inflammatory rosacea
Differin gel and cream
Adapalene (a retinoid)
Acne vulgaris Works by speeding skin turnover. Retinoids can irritate and are not usually used for rosacea

Some of these medicines are not suitable in pregnancy, and some are only licensed for certain ages or conditions, so always follow your prescriber's advice. If your acne has not responded to treatment, our guide to treating persistent acne online explains the next steps.

How to apply Finacea gel

Always follow the directions from your prescriber and the patient leaflet. The product information gives this general guidance:

  1. Clean your skin: Wash the affected area thoroughly with water and dry it. A mild skin cleanser can be used if you prefer. Avoid soaps and other products that could irritate your skin during treatment.
  2. Apply twice a day: Rub a small amount into the affected skin in the morning and in the evening. About 2.5 cm (0.5 g) of gel is enough for the whole face.
  3. Use it continuously: It is important to keep using the gel for the whole course of treatment, as directed.
  4. Protect your skin: Many people find a gentle, fragrance-free moisturiser helpful, and the NHS recommends a daily sunscreen of at least SPF 30 for rosacea.

The most common side effects are itching, burning and pain where the gel is applied. If your skin becomes irritated, speak to your prescriber or pharmacist. The product information says the amount of gel can be reduced, or applied once a day until the irritation settles, on a clinician's advice.

Getting Finacea or an alternative with PrivateDoc

PrivateDoc is a CQC-registered UK clinic. If you would like to be assessed for Finacea or another skincare treatment, you complete an online consultation and a UK-registered prescriber reviews your answers. Treatment is prescribed only if it is clinically appropriate for you. You can see current prices on our Finacea page.

Disclaimer: This article is for general information only and does not replace personalised medical advice. Finacea is a prescription-only medicine. Always follow the advice of your prescriber and the patient information leaflet.

FAQs about Finacea gel

Can I buy Finacea gel over the counter in the UK?

No. Finacea 15% gel is a prescription-only medicine, so it can only be supplied by a pharmacy after a prescriber has decided it is suitable for you. Azelaic acid products sold without a prescription are different products, usually cosmetic and at lower strengths.

What is Finacea gel used for?

According to the UK product information, Finacea 15% gel is licensed for mild to moderate papular-pustular acne of the face and for papulopustular rosacea. Read more on our Finacea page.

How do I apply Finacea gel?

Clean your skin with water and dry it, then rub the gel gently into the affected skin twice a day, morning and evening. About 2.5 cm (0.5 g) is enough for the whole face. If your skin becomes irritated, speak to your prescriber, who may advise using less gel or applying it once a day until the irritation settles.

How long does Finacea gel take to work?

It varies, and many people notice improvement after around a month of regular use. Keep using it as directed. If your skin has not improved after the time your prescriber suggested, or it gets worse, speak to them about changing treatment.

Can I use Finacea gel if I am pregnant or breastfeeding?

Speak to a prescriber before using it. The product information says there are no adequate studies of topical azelaic acid in pregnant women and advises caution, and that caution should also be taken when breastfeeding. Infants must not come into contact with treated skin or breast.

Can I use other skincare products with Finacea gel?

The product information advises avoiding other topical products that could irritate your skin, including soaps, during treatment. A gentle, fragrance-free moisturiser and a daily sunscreen of at least SPF 30 are usually fine, but check with your prescriber or pharmacist about anything else you use.

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